Press & News

Information Flyer 2009 (PDF file)

Charlotte Urban Home, Spring 2008 (PDF file)

CBS 60 Minutes - Story on Techsupport Companies

Untangling the Confusion with HOME ELECTRONICS (PDF file)

Charlotte Techsupport's Brochure (PDF file)

Taming Critical Technical Mass (PDF file)
Charlotte Taste magazine February/March 2006
Charlotte Techsupport was chosen among all local IT companies for the debut of “Wired” in Charlotte Taste.

A Home Technology Connection that Works (PDF file)
Urban Home magazine October/December 2005

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Client Reviews

"Whenever I need fast, reliable help and expertise, I turn to Charlotte Techsupport. They cover technology from A-Z, so I only have to deal with one company for all my home and business computer/audio/video help. Their range is unsurpassed."
Skipper Beck
Beck Automotive Group

"Charlotte Techsupport saved me $5000. My industry was recommending a $7000 software solution, but Charlotte Techsupport found me a better solution for $2000."
Larry Good
Charles Tobacco Company

"Charlotte Techsupport takes the pain out of my home computers, whole-house audio, surround sound system and home theater. With their Advantage Plus Service Plan, I have a one-call-does-it-all team. It's the best $50 I spend each month."
David Britt

“One call and all of my technology issues from satellite TV to wireless computer networking were handled quickly. I cannot be more pleased with the team at Charlotte Techsupport. You will keep getting my business.”
Jeff Campbell

"The Charlotte Techsupport Advantage Plus Service Plan gives me the information and confidence I need to hold my IT guy accountable for the IT decisions we make as an organization. Now I hold the cards."
Kurt Ozborne
Dixie Marketing

"I wanted to respond to the great job that Charlotte Techsupport did on our computers at First Omega Mortgage. I will use Charlotte Techsupport for all my office and personal computer needs."
Hugh Kemp
First Omega Mortgage

“I have known Tony Shannon for over 7 years. I have used his expertise in computers and all aspects of audio and video. I have been a customer of Charlotte Techsupport since he started. I use this company for all my computer services in my business, as well as in my home.”
Steve Kaplan
Relax the Back Store

"Charlotte Techsupport is fast, reliable and efficient. I wholeheartedly recommend every small business to use Charlotte Techsupport. Thank you for being there for us so we can continue to grow our business."
Frank R. Owen III
FR Owen and Associates

"Charlotte Techsupport was amazing in helping us design our home theater. They educated us on the options, helped us get the best prices on equipment, installed the system with tremendous care and expertise, and even taught us how to operate it like pros!"
Jeff and Sharon Lewis

“When I had major computer problems that had me very frustrated, I called Charlotte Techsupport. It was money well spent. My only regret is that I didn't call Charlotte Techsupport sooner. I'll call them right away next time.”
Jim Wood

"Incredible! I had been working on problems integrating my HDTV LCD screen and my Media Center PC for about a month. I called Charlotte Techsupport and spoke with Tony. He said he would call me back by the end of the day with a solution, and he delivered. You simply don't find that kind of service anymore."
Harry Nelson

"I recently purchased a computer system for our home and requested Charlotte Techsupport to install and set up the system. I was thoroughly pleased and impressed with the entire process. I would highly recommend your company to anyone who purchases a home computer system."
Bobby Mauney

"Finally, some serious computer help really is just a phone call away. Charlotte Techsupport is quick to respond and will make house calls or work on your computer remotely from their office. These people know what they're doing. They are very efficient, intelligent and friendly. The Charlotte area is fortunate to have such a well-run company."
Sherry Nedzbala

"When I was encountering problems with my computer, I called Charlotte Techsupport and they quickly diagnosed the problem and made the necessary changes. Their technician spent time discussing other issues and by the end of the visit, I had my problem fixed and also learned more about how my computer works."
Ed Case

"I just wanted to take a minute to thank you so much for your recommendation. When our IVR system crashed on May 22nd, we called and asked if you could help us. Although you didn't handle the Linux system we used, you went above and beyond to help us find someone who could. We hope to be up and running with a similar system as early as June 5th. Without your referral, we wouldn't be where we are today in the recovery process."
Nancy Larsen
CSA Services

“Just a quick note to relay my appreciation to your company about the service received from Brett, Mario and other staff members. They have been very professional and knowledgeable in setting up my audio/visual and computer/internet systems. They have listened to my requests and solved them. They relate the technical jargon so I can understand it and have been very enjoyable to work with. They show up when they have agreed to be here and have provided an accurate estimate of labor time and costs. Again, thanks for the great service.”
Howard Hess

"My husband and I are not very techno-savvy. Tony Shannon and the Charlotte Techsupport team installed a wonderful home theater system in our home, and even we non-techies can operate it. Our music system throughout the house is also easy to operate and very enjoyable. The reasons I would recommend Tony are: 1) if "it's not right," he'll fix it; 2) he tells us when he will be there and he is there; 3) he tells us he will do something and he does it; 4) he finishes what he starts. That is the best recommendation anyone could receive."
Vivian Carroll

"Charlotte Techsupport was referred to me by our builder. They truly exceeded all expectations by offering many alternatives for my family's needs from a basic stereo system to a flat screen multimedia hub for video recording, playing music, wireless Internet, digital cable and other options -- too many to list. We are truly enjoying all the benefits of Charlotte Techsupport's hard work and planning. I would highly recommend the Charlotte Techsupport team to anyone considering a new multimedia package or upgrading systems to the latest and greatest equipment that technology has to offer."
Tom McMillan

"I selected Charlotte Techsupport because of their approach. First, they listened to what I wanted out of a new home entertainment system, music, video, Internet, etc. Then, they worked together with me to ensure I did not make mistakes with the components I purchased. They worked hard to install and train our family on the new entertainment options in our home. What I paid them was far less than the aggravation I've had in the past when buying components that did not work well together or when messing with software that was not running properly. Plus, the entertainment area looks 10 times better than I would have made it look myself. Charlotte Techsupport saved me time, money and peace of mind."
Mike Mahoney

"When it comes to who we use for our audio, video and computer needs in our home, there is no thinking about it at all. The company we choose is Charlotte Techsupport. Their staff are experts in what they do, in every sense of the word. We really believe in them and love the fact that they are cutting-edge in all fields and each person is packed with experience and knowledge. They are easy to get in touch with and they are some of the most personable, professional and trustworthy people we've ever met. I would recommend Charlotte Techsupport to my best friend or someone I have only known for a minute. As long as we can watch a TV or computer screen, or listen to a stereo, Charlotte Techsupport will be our first choice for all of our audio, video and computer needs."
David Britt

“Recently I had the pleasure of using a new company in town, Charlotte Techsupport. I had an interest in installing a program on my PC, but hadn't a clue where to begin. I inquired about the program and was told there were many options to choose from, and it would be no problem for them to install it at my convenience. While the technician was installing the program at my home, he noticed some additional problems, offered to repair them and returned my computer the next day. This would have taken me countless hours if not days to try and do myself. The staff at Charlotte Techsupport was fast, friendly and professional, not to mention they come to you! I plan on using them again real soon. Pleasantly pleased.”
Marty Conte